Privacy policy

Last updated: December 19, 2025

This Privacy Policy describes how Lights and Comfort (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://lightsandcomfort.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Site and revise the “Last updated” date.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information from various sources, as described below. We may use your information to communicate with you, process orders, comply with legal obligations, enforce our terms of service, and protect our users and business.

What Personal Information We Collect

Information You Provide Directly:

• Contact details (name, address, phone number, and email).

• Order details (billing and shipping addresses, payment confirmation).

• Account information (username, password, and security details).

• Customer support communications.

Information Collected Automatically:

We automatically collect certain data about your use of our Site using cookies and similar technologies, including device information, browser type, IP address, and usage analytics.

Information from Third Parties:

We may receive information from vendors, service providers, or social media platforms that help us operate the Site and Services.

How We Use Your Personal Information

• To process orders and deliver products or services.

• To send account, order, or policy-related communications.

• To provide customer service and support.

• For marketing and advertising purposes, where permitted by law.

• For fraud detection and security purposes.

• To comply with legal and regulatory requirements.

Cookies

We use cookies and similar tracking technologies to improve user experience, run analytics, and personalize content. You can control cookies through your browser settings, but disabling them may affect certain Site functionality.

How We Disclose Personal Information

We may share personal information with:

• Service providers and vendors performing functions on our behalf.

• Business and marketing partners.

• Affiliates within our corporate group.

• Government authorities or regulators where required by law.

We do not sell or share sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may include links to third-party websites not operated by us. We are not responsible for their content, policies, or practices. Please review their privacy policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has shared personal data with us, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information, but we cannot guarantee complete security. We retain personal data as long as necessary to fulfill legal, contractual, and operational obligations.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.

• Request data portability.

• Restrict or object to processing.

• Withdraw consent.

• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at Support@lightsandcomfort.com . We may require identity verification before processing your request.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, subject to applicable data protection laws.

Contact Information

Store Name: Lights and Comfort
Address: 453 S Spring St Ground Floor, Los Angeles, CA 90013, United States
Email: Support@lightsandcomfort.com
Phone: +1 (213) 562 4936
Contact form: Click here

Customer Service Hours

Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST Pacific Time)

Response Time: We aim to reply within 1–2 business days.