Billing Terms & Conditions
This Billing Terms and Conditions document outlines the payment and billing practices for Lights and Comfort.
1. Accepted Payment Methods
At Lights and Comfort, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- PayPal
- Apple Pay & Google Pay
- Bank Transfers: Available for bulk orders only (contact us for details)
All payments are processed in United States Dollars (USD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Lights and Comfort are displayed in USD.
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees are calculated and shown at checkout.
4. Secure Payment Processing
- Lights and Comfort uses SSL encryption and trusted payment gateways to ensure that all transactions are processed securely.
- We do not store your credit card numbers or payment details on our servers.
5. Refunds & Chargebacks
- Refunds are processed in accordance with our Refund & Return Policy.
- Unauthorized chargebacks may be disputed.
- If you experience any billing issues, please contact us first at Support@lightsandcomfort.com .
6. Fraud Prevention
- Lights and Comfort reserves the right to cancel or place on hold any order suspected of fraudulent or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Information
Store Name: Lights and Comfort
Address: 453 S Spring St Ground Floor, Los Angeles, CA 90013, United States
Email: Support@lightsandcomfort.com
Phone: +1 (213) 562 4936
Contact form: Click here
Customer Service Hours
Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST Pacific Time)
Response Time: We aim to reply within 1–2 business days.